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About UltraD INC

Welcome to UltraD INC, your one-stop shop for all of your Apparel needs. From Soccer Clothing, to Funny T-shirts, to Political Affiliation Hoodies, we have the perfect item for you. We've been around for a long time, in excess of 10 years. Since our humble beginnings, we have grown into one of the largest online clothing retailers, offering a huge selection in excess of 10,000 items. And that number grows daily. Go ahead and search our site. You may find something that you always wanted, but didn't know where to get it. At the top of our home page, you'll find our search bar. Don't be afraid to use it. And if you have any questions, please do not hesitate to ask. Our contact info is right below.

UltraD INC
25 Banfi Plaza West
Farmingdale NY, 11735
(678)624-1353
info@ultradinc.com

Returns and Exchanges

We here at UltraD INC understand that you may have ordered an item(s) that may be the wrong size, wrong color, or just may not want the item you purchased.  We are here to accomodate you, in full, for your purchase.  Below is our guidelines for returns and exchanges.  Please make sure you contact us BEFORE you send the item(s) back.  Call us at (678) 624-1353 or for faster service send us an email at  help@ultradinc.com and we will be more than happy to assist you.

  • Our return/exchange policy is for up to 30 days from the date of purchase
  • Please send us an email at help@ultradinc.com BEFORE your purchase is sent back.  One of our customer service agents will reply with the address and instructions to return or exchange your purchase.  
  • *****IMPORTANT***** - Please DO NOT send the item(s) back to the address on the packing slip or the return address on the shipping label.  We have a separate office that handles all returns/exchanges.  Should you happen to send it to the address on the packing slip/shipping label, your exchange/return may be delayed upwards of 10-14 business days.
  • Exchanges or refunds are given on strictly un-used, un-damaged merchandise that arrives back to us in the condition that it was when it was sent out.
  • On Returns/Exchanges, Buyer is responsible for the shipping costs to send the item(s) back.
  • Worn or Washed Merchandise will not be refunded or exchanged.
  • An order can be exchanged for size and/or color one time.
  • Sizes are clearly stated. If you have a question about a size ask before purchasing.  
  • Seller reserves the right to charge a 10%  re-stocking fee.
  • Shipping costs will not be refunded
  • International exchanges my incur a re-shipping charge.  

 

 
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