Ultrad Inc.
INTERNATIONAL ORDERS:
The U.S. Canada and United Kingdom are the only countries we now ship to. For orders outside the U.S. we require the three digit security code on the back of your credit card. This number is usually located in the signature field. We also require the customer service number on the back of the card. These are security measures that protect both the customer and merchant from credit card fraud.
RETURN POLICY:
NO RETURNS WILL BE ACCEPTED AFTER 20 DAYS OF PURCHASE DATE!
Exchanges or refunds are given on strictly un-used, un-damaged merchandise that arrives back to us in the condition that it was when it was sent out.
Worn Merchandise will not be refunded or exchanged.
An order can be exchanged for size and/or color one time.
Sizes are clearly stated. If you have a question about a size ask before purchasing.
No exchange can be made after 20 days of purchase date.
Seller reserves the right to charge a 10% percent re-stocking fee.
Shipping costs will not be refunded
International exchanges my incur a re-shipping charge.
Please contact seller before item is sent back.
Mail orders:
If you want to order by mail, money orders certified bank checks or personal checks are the only forms of payment accepted via mail order. Please do not send cash.
Money orders and Checks should be made out to Ultrad Inc. and mailed to:
Ultrad Inc
17 Harvard Rd So
Garden City, NY 11530
If you have a question about an order please use email.
If you wish to place a phone order call 1.516.850.3334
WHOLESALE: Ghast or UFO orders email: service@ghastup.com
DANCE TEAMS and other Bulk orders are welcome and can receive a substantial discount. Please provide the exact items, number and color you will need as well as exact sizes in each color. Also provide the date when the products are needed. Please give us at least 2 weeks notice to avoid items being out of stock.